Using Online Payment Services The Right Way

Online payment services have become hugely popular over the past few years for making payments for products or services purchased online. They are convenient to use, as you are not required to reveal your credit card number or other personal details to online merchants. The payment you make is transferred directly to the seller’s account. Nearly all online payments are now verified and secured by agencies whose accreditation is mandatory for a merchant to operate such services.

However, despite the safety measures adopted by such agencies, there is an element of risk involved in using online payment services. Taking a few precautionary measures can help you take the best advantage of such services.

Before choosing a payment provider, you must confirm that it has the necessary licenses from approved authorities to undertake such operations. Consumer review websites usually report unscrupulous activities of online payment services. You can watch out for reviews about such services before deciding on the right one. Portals like epionions.com or ConsumerSearch.com carry comments from consumers or do their own reviews about various services and service providers. If there is general acceptance of a particular payment service, you can assume that it will be safe for you too.

If you have queries about certain aspects of their working procedure or seek more details about the reliability of a particular service provider, you can compile a list of such questions and speak to its customer service department to get the queries addressed to your satisfaction. If you are dissatisfied with their answers or get an impression that they are skirting the issues with indirect and irrelevant responses, stay away from such companies.

One of the best ways to know whether an online payment service is authentic and trustworthy is to look for the Web privacy seal on its website. Most of the established and reliable payment providers will display a privacy seal issued by independent online agencies that deal with such privacy and security issues. TRUSTe is one of the biggest privacy seal programs worldwide. Better Business Bureau Online is another program that is highly regarded for its authenticity and reliability. These seals are authentic indicators that the service providers observe the mandatory guidelines on security and privacy as laid down by the federal authorities.

You must also find out the type of encryption technology that the payment service provider uses to protect your personal information from being used by unauthorized persons. The most commonly used encryption code is the military-grade encryption technology. It ensures that your data remains secure and your payment details are not leaked to outsiders.

Online businesses, big or small, need online payment services to attract customers who find using other payment modes cumbersome. With an online payment service, all transactions are done in real time. Using an online payment service gives all parties concerned a greater sense of confidence, as it makes the business operate more efficiently at all levels.

If you are planning to start an online business, it is inevitable that you will need an online payment service to make and receive payments. Using the above guidelines can help you make the right decision and navigate the pitfalls better.

Do I Really Need a Business Plan for My Business?

Most successful businesses have created a business plan at some point, usually before their start-up.

Why?

A business plan is needed to address all of the central components to starting a business. It is essential to make sure that you, as a new entrepreneur have carefully thought through many if not all, of the important components of your business. Ideally, you need to do this BEFORE starting your business.

What is a business plan?

They are generally prepared for two reasons:

1. To obtain financing for the business

2. To help determine if essential components of starting a business have been considered.

Often times with new entrepreneur’s (and sometimes even with the more experienced!) they overlook certain aspects of starting a business. So the business plan helps to ensure that most, if not all reasonable questions have been answered and strategies thought about.

Although business plans are often considered optional – they serve a vital importance to entrepreneurs.

Many aspiring entrepreneurs and even experienced entrepreneurs fail to recognize their importance. It is often considered an “optional” component of their business and should only be prepared when absolutely necessary.

Not so!

It is needed to address all of the central components to starting your business. It is essential to make sure that you, as an entrepreneur of quality, have carefully considered what you are offering, how you are offering it and whom you are offering it to.

Although it may be tempting to say “I have everything in my head about my business” – could lead to a lack of clarity.

Why?

The idea of keeping everything in your mind makes it possible for you to:

  • forget certain things
  • remember things incorrectly or too modified to later be useful
  • misconstrue thought combinations that you had at one point but later revised
  • revisit ideas that you already have thought of and since dismissed…

Preparing a business plan will allow you to document what you know and have the permanent impact of writing it down.

But this is complicated – Right?

In the context of the larger corporate world a business plan is not only essential but required. Many formats of business plans are modelled after the layouts and inclusions used for larger public companies. The time frame and level of detail is much greater for large corporate entities as they are required for various interested parties (stakeholders). However, it is not necessary for smaller businesses, especially start-ups to prepare overly lengthy and complex documents.

Your business plan need not be a time consuming, uncontrollable and over-the-top difficult process!

How Can I, As an Entrepreneur Achieve This?

Through the simple process of preparing a Preliminary Business Plan you will:

  1. Engage in a key strategy that will help you to organize your thoughts
  2. Help you to focus on your business intentions.
  3. Apply a straightforward, step-by-step process to prepare one.
  4. Obtain clarity about your business.

Why is it called a Preliminary Business Plan?

Traditional business plans, like those used for large public corporations can be very complex and have the level of detail that is not required for most smaller, private businesses.

A Preliminary Business Plan is shorter, designed more for the start-up of the business and it is easier to understand and prepare.

Here are just some of the questions that it should answer:

  • Describe in detail exactly what your business is to be.
  • Describe whom your products and/or services are for.
  • How do you plan to deliver your products/services to your customers/clients.
  • What pricing do you plan to use.
  • If you have a product, list the major suppliers
  • Indicate whom your major customers/clients are likely to be.
  • What are the risk factors that you see for your business.
  • What current businesses pose as competition to your business?
  • How many employees do you plan to have in the company and at what point will they become active?
  • Have you completed one?

It will address all of the central components to starting your business. It is essential to make sure that you, as a new entrepreneur have thought carefully through and considered all that you need to BEFORE starting your business.

A Preliminary Business Plan is a step-by-step method that allows you to organize your thoughts and WRITE DOWN your intentions through documenting them in a meaningful way. It also provides you with a document to provide to interested parties (for example, banks, investors, etc.) if the need arises.

You need to prepare one, if you are:

  • An aspiring entrepreneur who is serious about properly planning a business and would like to discover if you need one for their new business.
  • An experienced entrepreneur who never has prepared one, but would like to learn how.
  • An aspiring entrepreneur who is skeptical, but would like to explore the process and know more.
  • Any entrepreneur who has heard about them, but are confused and would like some clear DIRECTION of what to do.

Writing Your Business Plan (Traditional or Online Business)

How To Write A Business Plan

In my previous article, I talked about how you can plan your business startup. I defined a business plan as a written description of the future of your business. This is a document that indicates what you intend to do and how you intend to do it. I further explained that if all you have is a paragraph on the back of an envelope describing your business strategy, you have written a plan, or at least the beginning of a plan. I also said that a business plan consists of a narrative and several financial worksheets.

I mentioned that the ‘writing of a business plan’ as one of the pivotal steps involved in setting up a successful business. By now you should understand the need for writing a business plan. Writing a business plan, for a traditional brick and mortar business, will probably take a lot of time. It may take up to 100 hours or even more. For obvious reasons, a new business needs to carry out a lot of research before a business plan can even be developed.

For an online business, a detailed and in depth business plan is usually not necessary unless you are trying to combine your online business with a traditional business. For most online business startups, the detail involved with planning a traditional business is not required. However, it would still be beneficial to you if most of the topics were still covered, even if only briefly. Having a written plan in front of you will help you to focus on important aspects of the business.

You may not have thought much about your competition or outsourcing some of your work, but things like that will impact your ability to make a profit. And you will find this especially so in the beginning phases of your business. Even you are just opening a lemonade stand in the front yard, you will still need to know what Susie is selling her lemonade for on the next street over!

So, although a detailed business plan may not be required for an online business, I am going to include it here so you can at least look at and consider each section and determine yourself if it applies to your business.

Here I shall be discussing the basic steps involved in writing a business plan:

1. Executive Summary: The first step involved in writing a business plan is the executive summary. Here, include everything that you would cover in a five minute interview.

Explain the fundamentals of the proposed business: What will your product be? Who will your customers be? Who are the owners? What do you think the future holds for your business and your industry?

Make it enthusiastic, professional, complete, and concise.

If you are applying for a loan, state clearly how much you need and be precise in how you are going to use it. Also include detail about how the money will make your business more profitable, thereby ensuring repayment of the loan.

2. Business Description: After the executive summary, you need to write a short description of the business you are going into. You need to give a general description of the industry your business belongs to. You will write about your company’s mission statement, goals and objectives, business philosophy, as well as its legal form of ownership (sole proprietor, corporation, LLC, etc.).

Describe your most important company strengths and core competencies. What factors will make the company succeed? What do you think your major competitive strengths will be? What background, experience, skills, and strengths do you personally bring to this new venture?

3. Marketing Analysis/Strategy: The next thing to write (after the general description) should be your marketing strategy. For new or existing businesses, market analysis is an important basis for the marketing plan and will help justify the sales forecast. Existing businesses will rely heavily on past performance as an indicator of the future. New businesses have a greater challenge – they will rely more on market research using libraries, trade associations, government statistics, surveys, competitor observations, etc. In all cases, make sure your market analysis is relevant to establishing the viability of your new business and the reasonableness of the sales forecast.

4. Location: Writing down the location of your business is very important. Locations with greater customer traffic usually cost more to buy or rent, but they require less spending for advertising to attract customers. This is especially true of retail businesses where traffic count and accessibility are critical.

If an online business, you need to go into detail how you will attract customers to your website. General statements like “I will use Face Book ads and email marketing” will contribute almost nothing to helping your cause unless you have detailed statistical analysis of tests you have conducted or of another similar business you have been associated with. If you do not have any data upon which you reference your estimates, it could show lack of proper thought to the remainder of your business plan.

5. Competitive Analysis: Business by nature is competitive, and few businesses are completely new. If there are no competitors, be careful; there may be no market for your products. Expand your concept of competition. If you plan to open the first roller skating rink in town, your competition will include movie theaters, malls, bowling alleys, etc.

6. Management and Operations: Because management problems are the leading cause of business failures, it is important to discuss management qualifications and structure. Resumes of the Principals should be included in supporting data. If your business will have few employees and rely heavily on outside professionals, list these key people and their qualifications. If you are seeking financing, include personal financial statements for all of the principals in the supporting data section.

7. Personnel: The success of any company depends on their ability to recruit, train and retain quality employees. The amount of emphasis in your plan for this section will depend on the number and type of employees required.

8. Projected Financial Statements: These statements are usually helpful, but not necessary. You will develop and describe your strategies for the business throughout your Business Plan. In the financial section, you will need to estimate the financial impact of those strategies by developing projected Income Statements, Balance Sheets, and Cash Flow Statements.

It is usually recommended that these projected statements be on a monthly basis for at least the first twelve months or until the business is projected to be profitable and stable. Activity displayed beyond the monthly detail may be in summary form (such as quarterly or annually). The forecast period for most business plans is two to four years.

9. Summary Section: This section is where you will be able to attach or explain any detail not applicable to the previous sections. This section should be used to provide the financial statements of the Principle’s involved in the business and any other data you think an investor would be interested in seeing.

The main thing to remember in this section is not to provide new data, but to explain in detail data that has already been provided and to provide the support for that data.

When you sit down to compile all of the elements of your business plan, make sure you have each section able to stand on its own merits. This means you should not reference other sections sending the reader (your potential investor) back and forth between sections.

Do not try to write your business plan in one sitting. As I mentioned in the beginning, for a traditional brick and mortar business, it could take in excess of 100 hours to compile all of the information needed into a comprehensive but yet understandable document. For online businesses, probably not that long. But your final product should be well thought out, well documented and easily understandable.